Privacy Policy

1. Information We Collect

To provide an optimal service, we collect different types of personal information, which may include:

a) Contact Information

• Full name
• Email address
• Phone number
• Mailing address (if necessary)

b) Payment Information

• Credit/debit card details (securely processed through third-party platforms to ensure confidentiality and transaction security)
• Payment and billing information

c) Identification Information

• Passport number or identification document (when required for bookings or travel arrangements)
• Date of birth

d) Travel Preferences and Habits

• Preferred destinations
• Estimated travel dates
• Additional services required (such as private guides, special transportation, etc.)
• Dietary preferences, accessibility needs, or other special requests

e) Website Navigation and Usage Information

• IP address of the device used to access our website
• Browser type and operating system
• Pages visited and time spent on the site
• Data collected through cookies and web analytics tools

2. How We Use the Information

The information we collect allows us to improve our services and ensure a personalized experience for each user. Specifically, we use the information to:

• Process bookings and payments for our tours and experiences
• Provide customer support and personalized assistance before, during, and after the trip
• Send confirmations and notifications regarding itineraries, tour changes, or important updates
• Enhance the user experience on our website by optimizing content and navigation
• Send promotions, offers, and relevant content, only if the user has given consent
• Comply with legal and regulatory requirements when necessary

3. Information Protection

At Qatawi Tours Peru, we implement security measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Some of these measures include:

• Encryption of payment transactions to ensure financial security
• Restricted access to personal information, limited to authorized employees only
• Continuous monitoring of our systems to detect and prevent potential threats

While we take precautions to safeguard information, no method of Internet transmission or electronic storage is completely secure. Therefore, we recommend that users also take precautionary measures when sharing their data online.”